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This website provides general information only. It includes information about MedCare Clinics and links to health information on the internet. It does not provide medical advice nor is it a substitute for the advice of a physician. Patients are advised to always consult their healthcare provider for any specific information about personal health.

This website is intended for residents of Ontario, Canada only. Our physicians are licensed to practice in Ontario, Canada only. This website does not intend to provide a doctor-patient relationship. There will be no provision of, or undertaking to provide, care or advice by a physician through the use of this website. There is no email access to MedCare Clinics for medical advice. There will be no response to any such request over the internet for medical advice or prescriptions. Patients are advised to make an appointment with a healthcare provider to address medical concerns. In emergency situations, patients should go to the nearest emergency room or call 911.

Any links to external websites made on this web page are intended to provide patients with general information only, and patients should discuss this information with their healthcare provider. MedCare Clinics has no control over these external sites, and take no responsibility or liability for them, or for their accurateness, reliability, safety, or content. Patients should also read the individual disclaimers for these external sites. Patients shall use this site and others at their own risk, and should always discuss health information with their healthcare provider

MedCare Clinics takes no responsibility for damage to any person or property as a result of using this website. Use this site at your own risk.

All personal and health information is kept strictly confidential and secure. No medical or health information will be provided over the phone. MedCare Clinics will not disclose any personal or health information to any third party (without prior consent). MedCare Clinics enforces a strict cancellation policy to maximize patient access to their healthcare provider, and therefore a 24-hour notice is required for ALL appointment cancellations. A cancellation/no-show fee will be charged for all missed appointments without 24-hour notice. All cancellations must be requested during clinic hours. For all medical services, a valid OHIP card must be presented before each visit to receive medical care. In the event an expired or invalid OHIP card is presented, patients will be billed directly for the medical appointment before the appointment. This payment is non-refundable. For all medical services not covered by OHIP, payment is required at the time of service. MedCare Clinics provides all patients with the required receipts and documents for submission to insurance companies or any 3rd party coverage providers. Please note that each patient's insurance agreement is an agreement between themselves and the insurance company directly. In the event that any insurance company or 3rd party coverage provider does not completely reimburse or even rejects any health service claim provided at MedCare Clinics, the patient is still responsible for all fees.

General Policies

  • For the comfort and health of our patients, staff, and providers we request your support for our scent aware facility by refraining from the use of scented products and smoking products prior to visiting with us.
  • The last patient will be accepted until 15-minutes prior to closing. We reserve the right to close patient registration, prior to the hours of operation, due to increased patient volume.
  • Our healthcare providers have a strict policy and do not prescribe any narcotics, sleeping aids, or controlled substance.
  • It is the patient's responsibility to ensure all contact/address information is up-to-date with our office.
  • Children must be supervised by a parent or guardian at all times; children's safety is entirely the responsibility of the accompanying parent or guardian.
  • Out of consideration for other patients, our healthcare providers will only deal with one healthcare issue per visit.
  • Walk-ins are welcome. Patients with scheduled appointments will be given priority over walk-in patients. Walk-ins will be seen on a first come, first serve basis - excluding those situation requiring immediate medical attention.

Zero Tolerance Policy

MedCare Clinics is committed to providing a safe, secure and respectful environment for all patients and staff. Words or actions that make others feel threatened or demeaned will not be tolerated and decisive action will be taken to protect patients and staff.

Disruptive Behaviour :

MedCare Clinics considers the use of inappropriate words, actions or inactions as disruptive behaviour.

Inappropriate Actions/Inactions :
  • Violence (physical attacks or threats of harm)
  • Intimidation
  • Throwing, damaging property or breaking things
  • Unwelcomed physical contact
  • Failure to observe policies and/or contracts
  • Refusing to leave the property
Inappropriate Words (in person, by phone, or any means of communication):
  • Abusive language and yelling
  • Disrespectful or demeaning language/comments
  • Remarks, jokes or innuendos that degrade, ridicule or offend
  • Discriminatory remarks
  • Threats or threatening behaviour
  • Bullying
  • Sexual Harassment

Immediate action will be taken when incidents described above occur. Individual(s) may be asked to leave the facility, the police may be called or the individual(s) may face refusal of services from our facility.